Past sibos: Singapore 2015

Backbase - Creating the digital bank of tomorrow: The Omni-Channel Bank

15 October 2015
10:00 to 10:30
Open theatre session Open Theatre 1

In this presentation, we will share our vision and best practices in implementing the Bank of Tomorrow. With a strong focus on digital and mobile banking, we present the omni-channel customer journey and how to improve customer loyalty and retention when working in the new era of engagement banking. We will offer clear guidelines in delivering a new digital customer experience that puts your bank on the level of Amazon, Facebook and Apple: exactly what the modern day banking customer expects from financial institutions.

Main conference session
15 October 2015
10:00 to 11:15
Main conference session Conference room 2
Main conference session
15 October 2015
10:15 to 11:15
Main conference session Conference room 1