SunTec Business Solutions - Maximizing value in the digital ecosystem
Max will outline the effect of faster networks in the banking industry, on how they are enablers of the mobile strategy of banks.From a corporate banking perspective, this will definitely include faster transaction and need for better liquidity planning. All of which are to be expected. What is more interesting is that, this will also change human nature – the people doing the transaction. More and more people will adapt to newer devices, specifically mobile devices like our mobile phones or tablets.
The answer to engaging them is not to build an app, rather, not just to build an app. Several things must be taken into account including the user experience, the business flows, the information flows, and last, but not the least the transparency and security. Given that it is more probable than not, that the banks’ customers be it in the corporate or the retail context, is using a mobile device for the transactions, what are the possible effect on the business operations on the banks? That is the subject of the discussion. At the end, we shall see the procedure for a bank to approach the solution.