World Payments Report 2015 complexity, competition and compliance: How payments transformation can help achieve customer-centricity through innovation
Anytime, anywhere, any device payments are today’s reality. The challenge for traditional payments service providers is to continue to meet evolving customer expectations with frictionless payments, while remaining competitive with innovative flexible non-bank players.
For more than a decade, the World Payments Report by Capgemini and RBS has been the source of fundamental data, trends and strategic commentary on global and regional non-cash payments, and key regulatory and industry initiatives that shape them.
Moderated by Brian Caplen, Editor, The Banker, join us as we explore:
- Key volume trends in global and regional non cash payment instruments
- The impacts of an increasingly demanding regulatory landscape,
- The need to transform to remain relevant and customer centric
- The role of immediate payments