Pegasystems Inc.: Evolving your CRM sales & service strategies in the age of digital transformation
With all the hype about digital transformation, how can you cut through the noise to really understand the key elements to consider when approaching a transformation of your CRM system(s)? Join my session to find out. Learn what corporate customers expect and get details on which key sales and service processes are critical to their experience. Hear about approaches to create a seamless end-to-end client sales and service experience across divisions and channels. Find out what it takes to react to market changes and new regulations quicker and to future proof your business.