Past sibos: Toronto 2017

Apple: simplified and consistent customer experience in the digital age of financial services

18 October 2017
15:30 to 16:30
Main conference session Innotribe
Chief Innovation Officer
QNB
Moderator
Head of TxB Strategy & Communication
Nordea Transaction Banking
Head of UX
SWIFT

Apple has redefined customer and user experience for the digital era. As the Financial Services Industry hurtles headlong into a digital future, customer relationships built on great experiences and simple interfaces are likely to become key differentiators. Is the Industry ready to rethink the customer relationship both on- and offline? And what can they learn from Apple's game-changing approach?

Joined by Patrik Havander from Nordea, Apple will explore how leveraging both consumer and enterprise experience is critical for your business.

Tracks
Innotribe
Main conference session
18 October 2017
15:30 to 16:00
Main conference session SWIFTLab
Open theatre session
18 October 2017
15:30 to 16:00
Open theatre session Open Theatre 1