Past sibos: Toronto 2017

Apple: simplified and consistent customer experience in the digital age of financial services

18 October 2017
15:30 to 16:30
Main conference session Innotribe
Chief Innovation Officer
Head of TxB Strategy & Communication
Nordea Transaction Banking
Head of UX

Apple has redefined customer and user experience for the digital era. As the Financial Services Industry hurtles headlong into a digital future, customer relationships built on great experiences and simple interfaces are likely to become key differentiators. Is the Industry ready to rethink the customer relationship both on- and offline? And what can they learn from Apple's game-changing approach?

Joined by Patrik Havander from Nordea, Apple will explore how leveraging both consumer and enterprise experience is critical for your business.

Sibos TV
18 October 2017
15:00 to 15:30
Sibos TV Sibos TV
Open theatre session
18 October 2017
15:30 to 16:00
Open theatre session Open Theatre 1