Past sibos: Toronto 2017

The future of personalization in banking

17 October 2017
14:45 to 15:15
Main conference session FinTech Theatre
CEO & Co-founder
Sensibill
Director and Head of Digital Payments
Scotiabank

What does the future of banking look like for customers, financial institutions and their fintech partners? Sensibill’s CEO, Corey Gross, alongside Scotiabank’s Director and Head of Digital Payments, Tom Pawelkiewiz, will share their vision of personalization in the 21st century as the mechanism to best address customers' evolving needs.

Their journey comes in two phases. In phase one, they launched eReceipts, a receipt management service for mobile banking apps and wallets. Learn how eReceipts supported Scotiabank's end-to-end payments experience, engaging customers while increasing profitability.

In phase two, banks will be best equipped to build a one-to-one customer relationship the way Google, Amazon, and Facebook have been able to.

Hear about Sensibill’s new data insights tool, which pinpoints opportunities for banks to grow their customer relationships. Based on their receipts, Sensibill is uncovering who customers really are, what they value, and the why behind their financial needs.

Tracks
FinTech
Main conference session
17 October 2017
14:30 to 15:15
Main conference session SWIFT Auditorium
Open theatre session
17 October 2017
14:45 to 15:15
Open theatre session Open Theatre 1