New Frontiers: How the convergence of globalization and smart automation are transforming the way we work
Globalization and the expansion of smart automation (through robotics, artificial intelligence, etc.) have transformed the way that financial services firms are thinking about how work is organized and executed at organizational, operational, and human levels. What does this mean for the future of the industry, and how can firms navigate the change? Through sharing State Street’s experiences, this session will explore the skills, attributes and behaviors we need to ensure that talent management, service delivery models, and controls enable us to thrive in this new environment.