ING: The disruption of payments
The first and probably most disrupted part of the financial industry is without any doubt payments. What is the current status and how are big banks dealing with the massive changes that new technologies have brought in the space? Or are they finding opportunities to come with new and improved client solutions? Evelien Witlox, ING's Global Head of Payments & Cards, shares her insights and some of the secrets of how leading European bank ING is innovating in the payments space, among others by developing innovative solutions and by collaborating with and investing in fintechs.