Sydney 2018

What are we and machines learning?

23 October 2018
15:30 to 16:30
Community Conference L3 Conference Room 6
Head of Transaction Services
NatWest
Head of Solutions Consulting
VOCALINK
Payments
NatWest
Business Lead, BioCatch APAC
BioCatch

Innovation should reduce friction, improve experience and keep customers finances secure.

We’ve harnessed the power of data, AI and robotics to launch new propositions both for customers and in house. Our developments span in house chat bots, Cora our digital human, customer on boarding enhancements and an award winning AI enabled service that has prevented £millions of fraud. The fraud service was developed in partnership with Vocalink.

This session will share the lessons learnt, some of them the hard way, in using data and developing AI and robotic enabled propositions, it will also explore the ingredients for a successful partnership.

Stream
Banking
SWIFT conference
23 October 2018
15:30 to 16:15
SWIFT conference SWIFT Hub L2 SWIFT Hub 1