What are we and machines learning?

CL3_CR6 2018-10-23T15:30:00.000Z

roomCode
CL3_CR6
Room
Conference Room 6
Date
-
Martin Fiddaman
Head of Transaction Services
NatWest
Marc Corbalan
Head of Solutions Consulting
VOCALINK
Teresa Connors
Payments
NatWest
Richard Booth
Business Lead, BioCatch APAC
BioCatch

Innovation should reduce friction, improve experience and keep customers finances secure.

We’ve harnessed the power of data, AI and robotics to launch new propositions both for customers and in house. Our developments span in house chat bots, Cora our digital human, customer on boarding enhancements and an award winning AI enabled service that has prevented £millions of fraud. The fraud service was developed in partnership with Vocalink.

This session will share the lessons learnt, some of them the hard way, in using data and developing AI and robotic enabled propositions, it will also explore the ingredients for a successful partnership.

Stream