Dean's a product manager with one of Australia's leading innovators in payments, Assembly Payments. After the Melbourne and Singapore based business won a SWIFT Innotribe fintech challenge in 2017, Dean has led their work with the SWIFT gpi team on the research and design of the SWIFT international Request for Payment service. This included primary and secondary research and engaging with seven Asia Pacific banks and corporate clients to design and iteratively refine a product prototype to be validated.
Dean has broad experience across financial services and payments, leading payments and related product initiatives with ANZ bank, Australia Post, Assembly Payments and a successful Utilities BPO services startup, ultimately sold to Computershare Ltd.
He has played a significant part in the design, development and management of many successful products including: Australia's leading bill payment service BPAY and BPAY View, a patented omni-channel household bill payment product developed in a startup and then integrated with and licensed to Australia Post, a reloadable Visa debit card sold to millions of Australians, a multi factor authentication product owned by VeriSign and sold to Australian financial institutions to protect their internet banking users, and Australia Post's digital mailbox service.
Dean has also shared his specialist banking and payments knowledge and advice in a strategy consulting capacity with: TelecomNZ, BHP, Australia Post International Group and Corporate Development Team, major energy Utilities like AGL and Queensland Urban Utilities, Australia's market leading property sales and rental site owned by the REA Group, a leading real estate agency brand, and the Western Australian Department of Transport.
A commitment to lifelong learning and producing quality outcomes for clients has led him to acquire and continue to build his knowledge and skills in: product management, strategy, user experience and human centred design, project management, Lean Six Sigma, financial modelling, full stack web development and he's a certified Professional Scrum Product Owner.