Frequently Asked Questions

A full refund (less a EUR 200 cancellation charge) of the registration fee paid to SWIFT will be made upon written notification to the Sibos Registration Office before 13 September 2017. Please email registration@sibos.com with your cancellation request. No refund will be made in the case of cancellations received after 13 September, 2017. Registrations made after 13 September 2017 are non-refundable in case of cancellation.

All payments must be made against the pro forma invoice. A tax invoice will only be issued once payment has been received.

• You will need to use your company’s BIC or PIC code to register for Sibos. If you do not know your code, please enter your email address under ‘New Registration’ and leave the code field blank. There will be further instructions on the next page.
• Once you have submitted a request to register, the registration team will process your request as quickly as possible. If further information is needed, the registration team will contact you on the email address you provided. If you provided enough information, your request will be passed directly to SWIFT and you should receive a response within five working days.

S.W.I.F.T. s.c.r.l. Avenue Adèle, B-1310 La Hulpe, Belgium.

SWIFT Belgian VAT Registration BE 0413.330.856

• Week-long participant pass (4 days) = EUR 3,200
• One-day participant pass = EUR 1,250 per day
• Lunch pass = EUR 50 per day

Please note: A maximum of two one-day passes can be purchased. Participants wishing to attend for more than two days must purchase a week-long pass.

> More info about Pricing

The payment details can be found on your pro forma invoice. You can find the pro forma on your registration overview when you log into your account.

During the hotel booking process you will be offered an option to charge your card 30 days prior to your date of arrival – this option is shown as a checkbox on the credit card guarantee page. If you tick this box the hotel will be instructed to charge your card in full for the accommodation. The hotel will provide an invoice so that you are able to expense your accommodation costs prior to attending Sibos.

Please note that the standard check-in time is 15:00. To guarantee an early check in (before 15:00), please ensure when booking that you also reserve the night prior to arrival and indicate this during the online booking process. If you have not arranged this and wish to do so, please contact the Sibos Hotel Registration Office. The hotel cannot guarantee an early check in if the night prior is not booked.

This year, Sibos is implementing a change of policy regarding badging. 

Attendees will no longer have a photograph displayed on their Sibos badge, and so will now also be required to show a government-issued photo ID upon arrival at the MTCC. 

The official IDs that will be accepted are passport, driver’s license or national identity card. Please make sure that you bring your photo ID with you to Sibos each day, as if you do not have an appropriate ID to accompany your Sibos badge you will not be granted access.

To help streamline security checks, please remember to keep your badge on, and visible, at all times and always carry your photo ID.

 

• Please use the ‘Forgot your password?’ link on the registration page. You will receive a password reset email with further instructions.
• If you still cannot access your account with a new password, please try logging in via a device that is not connected to your company network, such as your mobile or personal tablet or PC. If you are then successful, it is likely that company firewalls are impairing your ability to log in.
• Once logged in, please change your password via your account profile.

When planning your visit to Sibos 2017 Toronto, please ensure you allow time to review and understand the visa requirements for Canada.

We recommend that you first review the information provided by the State Secretariat for Migration for visitors to Toronto.

https://www.canadaetavisa.com/

Please note that Canada has recently introduced the eTA (similar to the USA’s ESTA system) and you may be required to submit an online application in advance of travelling to the country.

To apply, you’ll need to log on to the Government of Canada website using the following link http://www.cic.gc.ca/english/visit/eta.asp

The cost for an eTA is around $7.

SWIFT can support by supplying a visa letter to those with a paid registration. Please follow the instructions during the registration process. SWIFT will not provide invitation letters for visa purposes.